Vendor Profile

ForgeRock

ForgeRock is an enterprise-grade identity management platform designed for the most demanding workforce and customer identity deployments. Now merged with Ping Identity, ForgeRock provides identity orchestration, access management, directory services, and identity governance. Its AI-powered identity platform handles complex authentication journeys with a visual orchestration engine, and its high-performance directory scales to billions of identity records for large CIAM deployments.

Last updated February 28, 2026

Founded

2010

Pricing

Custom enterprise pricing based on deployment model and scale

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Deployment

CloudSelf-Hosted

Enterprise IAM

Key Features

+AI-powered identity orchestration with visual journey builder

+High-performance directory supporting billions of records

+Intelligent authentication with risk-based adaptive access

+Identity governance and entitlement management

+Self-hosted, cloud, and hybrid deployment options

+IoT identity management for connected devices

+Passwordless and FIDO2 authentication

+Privacy and consent management for GDPR/CCPA compliance

Pros & Cons

Pros

+Visual identity orchestration engine handles the most complex authentication journeys
+Directory scales to billions of records for massive CIAM deployments
+Full deployment flexibility — cloud, self-hosted, hybrid, and air-gapped
+Strong privacy and consent management for regulatory compliance
+IoT identity capabilities extend IAM to connected devices

Cons

–Significant professional services investment required for deployment
–Product complexity demands experienced identity architects
–Ping/ForgeRock merger creates product overlap and roadmap uncertainty
–Higher total cost of ownership than cloud-native platforms for standard use cases
–Smaller SSO integration catalog compared to Okta's pre-built network

Best For

Large enterprises and service providers needing the most flexible identity orchestration, massive CIAM scale, or complex regulatory compliance requirements

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